Welcome to the Media Influence Spring 2012 blog maintained by Dr. Burns' MSS 495 class at Quinnipiac University.
Monday, February 27, 2012
OUr Generation and MEdia affects
Facebook and social media marketing
Sunday, February 26, 2012
The Power of Celebrity Endorsements
Post 1
Ever since the beginning of entertainment, celebrities have always linked their name to various goods and services. Celebrity endorsements have strengthened the branding process through “gaining and keeping attention and in creating favorable associations leading to positive brand knowledge and distinct brand images.” (Carroll 150) Celebrity endorsements help companies bring out the connection between the product and the consumer, as well as attaching a certain image to the product itself. According to Carroll, there are two models of the branding tool to consider before signing on with a celebrity endorser, which falls to The Source Credibility and The Source Attractiveness models. (Carroll 150) The attractiveness of the celebrity is not only referring to their physical appearance, but also their overall physical and mental competence. “Consumers generally have a more positive response to attractive people and the effectiveness of the message depends on the similarity, familiarity and liking of the endorser.” (Carroll 151) In terms of credibility, it’s necessary for such celebrity to hold a positive image through expertise and trustworthiness, so companies don’t look for endorses who are attached to a negative scandal (Tiger Woods, for example) The celebrity’s credibility factor has a huge influence over the acceptance of the product with consumers. “Trust is reflected in the confidence in the general believability of the endorser and message. Expertise refers to product knowledge and thus the validity of claims” (Carroll 150) Additionally, there needs to be a connection through identity, personality, and lifestyle--the audience needs to feel this connection in order to believe in whatever message the company is trying to sell through their product. For example, Nike is very well known for celebrity endorsements, such as Michael Jordan, who created an image with Nike through a consistent contract so much so that they launched Air Jordan’s, a line of Nike sport shoes. Are you more willing to buy a product based on the attractiveness of the celebrity endorser? How much does their attractiveness and credibility influence a consumer to buy a product, or do consumers not even find a connection between the celebrity and the product?
Celebrity endorsements can be placed under the fourth feature of the social marketing theory, explained by Baran and Davis, where endorsements are a successful method for cultivating images and impressions of people, products, or services. Solely attaching the name of a celebrity to a product will generate activity and business through a cultivated image of the product, if we remember that a certain celebrity uses the product and receives positive results, we are more willing to buy the product for ourselves. The findings of a Harvard Business School study found that advertisements of a celebrity of an endorsed company can go up as much as 20%. According to the article, “Celebrity Endorsements Carry Weight in Advertising”, celebrity endorsements have become such a stable branding tool that a Celebrity BDI was created. A Celebrity BDI is an “independent index for brand marketers and agencies that determines a celebrity’s ability to influence endorsements” that evaluates celebrities based on “their awareness, appeal and relevance to a brand’s image, and influence on consumers.” (Marketwire) Celebrities hold so much power in now the advertising industry, but what is it about celebrities that can sell more products than standard advertising? “The celebrity system is primarily an American cultural enterprise and that Americans identify especially strongly with celebrities and are thus more willing to accept and internalize endorsement messages” (Carroll 151) Why are we more willing to buy products that celebrities are endorsing? Can you think of any other company/celebrity endorsement contracts that have found to be successful? What about any celebrity endorsements that have had a reverse effect for the product?
(Post Continued in first comment)
Celebrity Twitter Influence on Everyday Society (and on Our Own Twitter Practices)
Although “the distinction between micro-celebrity and ‘real’ celebrity might once have been a question of popularity, approachability, or mainstream status,” celebrities are using their Twitter accounts more and more to “amp up their popularity over the Web.” (Marwick & Boyd, 141) Through examining this behavior, one can understand the real “practice” of celebrity. Twitter is seemingly a playground for the elite and famous to “practice” their celebrity skills.
With these “practices”, certain issues arise. One of the larger issues with celebrities and their Twitter accounts is the authenticity of them, as “not all ‘celebrity’ accounts are authored by the celebrity in question.” (Marwick & Boyd, 142) Along with this, some celebrity accounts are strictly used for publicity purposes only, such as promoting a new line of perfume, a film release, etc. Do these situations make a Twitter less authentic? Would a user be less likely to follow a certain celebrity if they knew it was not really run by the celeb on their own? Marwick and Boyd make a point saying that “persona is not entirely the point; it is the uncertainty [of who authors the account] that creates pleasure for the celebrity-watcher on Twitter.” (Marwick & Boyd, 144) Celebrity followers would want to hear what they have to say straight from the horses’ mouth- not from their manager, therefore I don’t see how strong this point really is.
In regards to actual Twitter behavior, celebrities practice the idea of “frontstage” and “backstage” posts, where frontstage information is seen as “professional communication” whereas backstage posts include private and “intimate” details about ones’ life. (Marwick & Boyd 142) As the years have gone on, and social media has developed, celebrities are noticeably more comfortable with posting “backstage” details. Do celebrities do this to seem more honest and real? Or do they post this type of information purely for damage control purposes or to let their fans know of certain news before it breaks in the unreliable and image damaging tabloids? I wonder if celebrities tweet about their break ups and divorces on Twitter mainly to contrast what tabloids say or to prevent rumors from happening or because they actually want to share their personal lives with their “beloved” fans.
Celebrities are the most followed users on Twitter, as they use the site as a means of practicing the social marketing theory, by making “people aware of their existence.” (Baran & Davis 284) Their followers see what they tweet, how they say it, and how often they say the things that they do. Their actions on the site definitely have an influence on how some users tweet. Can non-celebs “practice” celebrity? Of course they can. Celebs and non-celebs tweet the same type of information, but it is more of how a user tweets that is influenced, more specifically in regards to the frontstage and backstage information. Just as the celebs are doing, everyday normal people are posting backstage information more often and potentially feel more comfortable doing so, because celebrities are doing it. However, posting too much backstage information/arguing via social network can get a user in trouble with work, co-workers, friends, family, etc., just as a celebrity can get in trouble with their managers, tabloids, etc. Some users even tweet so often, potentially thinking that their opinion, what they are doing, and how funny they think they are is comparable to a celebrity. Come on, 50 tweets a day? Get real.
Celebrity tweets may be influencing how users physically use the site, but celebrities themselves are not necessarily influencing the opinions of users when they tweet. Twitter is an opinion leader’s dream come true. If they find an “innovation useful, they encourage their friends, [of course in 140 characters or less]- the opinion followers” also known as their Twitter followers. (Baran & Davis 282) Most people categorize celebrities in this group of opinion leaders, however, how influential are their tweets exactly? A study completed at Northwestern University concluded “that while many celebrities might have millions of people following their lives on the web, online influence in fact came from less known ‘experts.’” (Olenski) Their findings suggest that although the celebrity tweeting turned Twitter into an “international phenomenon”, celebrity tweets are actually ignored by their millions of followers. So who is getting all of the attention then? It is the “lower profile” users who are experts in their fields who are seen as more influential. (Olenski) However, if a celebrity tweets about their field of work, they may have some more credibility.
Twitter, although originally questioned, is clearly hear to stay for us to tweet a million times a day, or to just sit back and watch what topics trend. It is an interesting tool to examine celebrity and non-celebrity behavior and practices. Twitter puts both the information/innovation diffusion theory and social marketing theory into practice and has the ability to keep society moving forward with topics that actually do matter, not just what Britney Spears’ manager thinks she had for lunch this afternoon.
Works Cited:
1. Baran, Stanley J. and Dennis K. Davis, eds. Mass Communication Theory: Foundations, Ferment and Future, 6th ed. (Boston: Wadsworth Cengage Learning, 2012). Print.
2. Marwick, Alice and Danah Boyd, “To See and Be Seen: Celebrity Practice on Twitter,” Convergence 17.2 (2011): 139 – 158.
Monday, February 20, 2012
Normative Theories, The Blogging world and Ethical Media
New Media and "Customizable News"
Social Responsibility Theory & Professional Journalism
This week, we have examined the values, ethics and professionalism within journalism and the media at present. For me, what ultimately emerged is the conflict between the social responsibility theory and the changing dynamic of professionalism in journalism, especially with an increased internet and social media presence. Additionally, there has been a merging of media outlets. Today, a viewer can go from online, to television, to print and ultimately find the same quality of journalistic work. This presents a problem. Today, which is ultimately more important, the level of professionalism in the news being reported, or the rapid delivery of news to the public?
At it’s conception, the social responsibility theory, “put control of media content in the hands of media practitioners, who were expected to act in the public interest” (Baran & Davis 129). Ultimately, it is the individuals who work within the media who are in charge of delivering news to the public. Ideally, and until recently, journalists would do such in a professional, trustworthy manner. This practice fulfilled both sides of the issues. However, our time has changed, and the press has had to adjust accordingly. Today, we see the media attempting to juggle professionalism and social responsibility all while staying ethical. Television and newer media has had a difficult time adjusting and finding this balance. Watson acknowledges the influences that television has on its viewers and how they react and interact within their society (146). With this, the professionals within the television industry have had to change in order to stay current and to vibe with the audience, but still performing their duties and staying true to traditional journalistic values.
Most recently, we saw this difficult dynamic executed through the passing of Whitney Houston. The star’s death broke on what most would assume to be an unprofessional journalistic source, Twitter. This announcement occurred on the social media circuit 27 minutes before it aired or debuted on major press outlets (Anderson). Almost instantly, the news was picked up by popular entertainment bloggers, who are in most fashions less professional journalists. Within this example, we see that the social responsibility theory and the demand for public knowledge took priority over the need for professionalism and reliability. As a society, that has had a tradition of rewarding true journalism and holding the ethics and professional of such practice in high regard, how can we allow ourselves to be trapped in a frame of mind where the fast delivery of news is more valuable than the accuracy and legitimacy of such information? How would a true figure of trusted and professional journalism, like Walter Cronkite, feel to know that news is being broken via the Internet instead of a legitimate news source? Is the most trusted man in America rolling in grave? Why is there so much more emphasis on the constant update of unreliable news instead of the deliverance of correct, but less timely news updates? My fear is that the stream of superfluous updates will soon overshadow the traditional structure of delivering information and bloggers like Perez Hilton will quickly become the new face of true journalism.
My argument is no to say there is not a place for less structured or professional outlets of information within the media. Rather, the point is to make the distinction between the types of areas of preference of where to get information. I believe that reliable information is much more valuable than a constant flow of less trustworthy information. Perhaps, that thinking is too tradition for the media market that is developing. But in a world where knowledge is power, I stand firm in my thinking that confirmed and accurate information is stronger than nontraditional fast spreading information. Even in a society where efficiency is number one, credibility is still key. Professionalism should still prevail over popularity, and accurate news should conquer over weaker journalism.
Anderson 12, February. "Twitter Breaks Whitney Houston Death News 27 Minutes Before Press." Social Media News and Web Tips Mashable The Social Media Guide. Mashable. Web. 20 Feb. 2012.
Baran, Stanley J., and Dennis K. Davis. "Normative Theories of Mass Communication." Mass Communication Theory: Foundations, Ferment, and Future. Boston, MA: Wadsworth, 2012. 96-131. Print.
Watson, Mary A. "Ethics in Entertainment Television." Journal of Popular Film & Television 31.4 (2004): 146-48. Print.